Reference guides

Read these before your first customer visit. They explain each concept in plain language, and give you the exact words to say.

🔐 Passwords vs. PasskeysWhat each one is, why passkeys can't be phished, how Keeper holds both 📱 Two-Factor AuthenticationWhat we recommend, what we never recommend, and how to set a code up 🧩 KeeperFill in the browserThe part the customer touches every day, and why it "stops working" 🗂️ Inside KeeperVault, records, shared folders, custom record types, admin console 🔁 Account Transfer PolicyGetting a vault back when someone leaves — set up first or not at all 🧰 Running a Security Tune-UpThe paid visit, step by step, with what to say

Everything here can be practised for real in the Training Track against a throwaway account. Nothing you do there touches a customer.

Simple Technologies · Login Lab — a training sandbox. Nothing here is a real account. · Guides · Training Track